
MemberReportsOnlineCustomer Service

Our mission is to create a service providing the customer the best quality data in our industry.
- Always listening and responding to customer feedback to achieve the best customer service in the industry.
- Actively monitoring and seeking out customers who felt they had a less than perfect experience and addressing the issue, including full refunds.
- We work with the banks, advertising partners and compliance professionals to review our billing disclosures and claims to insure we adhere to industry best practices and excellent customer experience.
Here’s what the media has to say about our reports
- Clark Howard – How to Get a Free VIN Report
- It’s Like Carfax, but free… Vehicle History offers car reports at no cost
- 11 Tips for Buying a Used Car After a Flood
- How to Avoid Being Scammed by a Flood-Damaged Car
- Beware When Buying a Car Online
- Yahoo News… Free Vehicle History Reports
- Millennial Car Buying Habits
Our reports contain NMVTIS data recommend by FTC https://www.consumer.ftc.gov/articles/0055-buying-used-car
Why choose our reports?
- We’ve sold 6 million reports and provided 15 million free vehicle history reports
- No hassle, no questions asked 100% Money Back Guarantee
- 24/7 live chat, email, text and phone support
- Every year our reports warn consumers of thousands of salvaged and stolen vehicles
We have partnered with the most reliable data providers:
- Authenticom
- NMVTIS
- Zillow
- RealtyTrac
- MelissaData
- LexisNexis
- Skipmax
- Education.com
- ObituaryData
- SearchBug
- SoftechInternational
- Equifax
- TLO (Transunion)
- EVOX
- National Highway Traffic Safety Administration
- Insurance Institute for Highway Safety
- Kelly Blue Book
- JD Power
- Chromedata
- Ipsos
Our family of reporting sites have received over 500,000 reviews in the last 7 years. Each day we show some of the feedback customers have sent us by email, chat and online.
sofia f
WVWVD63B32E196922
"very informative. i am purchasing this vehicle that i have completed this carinfo report on and after using this i am now more confident in proceeding with the purchase and with offering a more reasonable price. this site was extremely helpful. it not only gave me peace of mind knowing the entire history on the vehicle but also giving me further information one example of importance the price descrepinancy between the dealerships asking price and the actual cost of the vehicle. most of all before any of the above for offering such an incredible service for only the cost of $1.00 was absolutely incredible. such an affordable price for such an important service. it was absolutely incredible that i have found your website and was able to use your services. thank you so much for your company and for what you do. i am positive i am not only speaking for myself but im sure the thousands upon thousands of others who have found and used your website as well.. thank you!"
Mobile Customer
SMS User Feedback
"Thank you again sir a very valuable service you provide and I know sometimes a lot of the information on perpetrators are not Puttin on a timely basis or sometimes not even at all but that I need to have this information its a family issue and this thirty-one-year-old perpetrator is causing problems in his home that hes staying in and I just want to make sure I have as much up-to-date information as possible I was brought to my attention that Florida does not extradite from Tennessee or South Carolina he is a flight on probation and if he was captured he would serve probably another 8 years and thats what Im looking for thanks again sir have a great night"
Roberta A
3C8FY68BX2T211819
"My odomitor read 22,000 miles LESS when i got the car tan the report said it was in 2011! I was shocked to see that!! How can a car dealership sell a car that they themselfs dont run a report on?! Austins in vancouver, wa 98665 should be ashamed, they even admited after i later pointed out that a light wasnt working that they didnt inspect the cars. Nice people, bad buisness... I dont know the laws here in Washington, but I feel that with this new found information, they should take the car back and refund they money Ive put into it, or perhaps make they price lower! Thank you. R. Abbe October, 2012"
John M
1G6KD57Y58U138503
"This report gave me some great insight into the vehicles past. It was a 2008 model Cadillac that was in three different states to be autioned off. They started 2008 in Florida, Alabama then went to California and is for sale currently at another salvage auction. The mileage has been around 15000 from the first aution until now, wow what is going on? I might have bougt the car if not for this report. Thank you for the discounted first report. If I choose to buy another vehicle I will use your service for sure. Sincerely John Moore"
Mobile Customer
SMS User Feedback
"Thank you. Yes I am satisfied Darian. Had the car 3 days. A roar from right back tire. Had a friend to test drive with me. He, a tire salesmen and mounts for 30 years. Check tires and felt inside of tread. Ripples along the tread. Talked with salesman, agreed to replace both back tires tomorrow. A slight faint scrubbing of possible brake pads need replaced. This could be a safety issue too. The report was comforting, I want to be thorough. If these two issues can be fixed under warranty, I will be pleased. Thank you, Nedra"